AnswerPro Communications answering service helps your law practice become more productive when your front office person goes to lunch or the court proceedings are extended. We understand that a law firm needs a special call answering provider; this is why practices can be assured that we have smart and well-trained agents that speak in a professional manner, using the appropriate legal terms and protocol to represent you as a lawyer or attorney.
Our agents follow your custom script to answer and direct calls according to your law firm’s protocol. With a 24 hours a day, seven days a week full-service agent, all possible client calls are captured and no opportunities are missed. Each incoming call will be attended to by a real person qualified to provide excellent customer service.
A large majority of people in the US have needed, or currently require, the services of a lawyer and/or attorney. These legal needs can be very serious matters that need to be attended to in a timely manner. The 24/7 availability of our AnswerPro Communications operators guarantees that your customer or prospective customer will be attended to immediately when their call is received.
At AnswerPro Communications we can filter the important calls, schedule consultations and appointments, process new clients’ information, take and deliver messages, and confirm appointments, during your business hours, and afterhours. Don’t worry about the incoming calls that you might receive after you leave your law office, we will handle it as if we were part of your company.
We are conscious that lawyers and attorneys have limited time based on their daily tasks and brisk work schedule. This is why hiring our AnswerPro Communications answering service will allow your law firm to focus on the priorities, instead of losing time on the phone that can be invested in solving an important case. We will manage your calls efficiently and properly, keeping in mind the callers’ needs and requests.